IT Support Specialist Jobs in Ottawa, ON

Ottawa, Ontario$43,200 - $75,600 CAD/yearFull-time
Last updated: January 2026Expert reviewed|Data sourced from Canadian Labour Market reports

IT Support Specialist Salary in Ottawa

Entry Level
$32,400
Average
$43,200 - $75,600
Senior Level
$94,500

Salaries adjusted for Ottawa's cost of living index (108% of national average).

Required Skills

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IT Support Specialist Job Market in Ottawa

Ottawa offers a competitive job market for IT Support Specialist professionals. As a major hub for Government and Technology, the city has strong demand for technology & software talent. The market for IT Support Specialist positions remains stable, with opportunities in both established companies and emerging businesses. Ottawa's population of 1.0 million supports a diverse job market with opportunities ranging from startups to enterprise organizations.

Top Companies Hiring IT Support Specialists in Ottawa

ShopifyNokiaBlackBerry QNXCienaKinaxisYou.i TV

Major employers hiring IT Support Specialists in Ottawa include Shopify, Nokia, BlackBerry QNX, Ciena, and Kinaxis, You.i TV. As a recognized tech hub, Ottawa attracts both global tech giants and innovative startups, offering diverse career paths for IT Support Specialists.

IT Support Specialist Salary in Ottawa vs Other Cities

IT Support Specialist salaries in Ottawa typically range from $43,200 to $75,600 annually. This is approximately 14% lower than Toronto, but the lower cost of living often results in similar take-home purchasing power.

Cost of Living for IT Support Specialists in Ottawa

Living in Ottawa as a IT Support Specialist means navigating a cost of living that's slightly above the national average. Average rent for a 1-bedroom apartment is approximately $1,900/month. With IT Support Specialist salaries starting around $40,000, Ottawa offers good value for IT Support Specialist professionals.

108
Cost Index (100 = avg)
1017K
Population
Yes
Tech Hub
4+
Major Industries

Commuting as a IT Support Specialist in Ottawa

Ottawa new Confederation Line LRT with OC Transpo buses. Key transit tips: LRT connects east-west through downtown. Many government offices are transit-accessible.

Ottawa offers various neighborhoods suitable for IT Support Specialist professionals, with options ranging from urban cores to suburban areas with good transit access.

Frequently Asked Questions About IT Support Specialist Jobs in Ottawa

What is the average IT Support Specialist salary in Ottawa?

IT Support Specialist salaries in Ottawa typically range from $43,200 to $75,600 annually, depending on experience and company size. Ottawa's moderate cost of living means these salaries offer good purchasing power.

Is Ottawa a good city for IT Support Specialists?

Ottawa is a major hub for IT Support Specialist professionals. Government and Technology are the dominant industries, creating consistent demand. The city's population of 1017K supports a diverse job market with both established companies and emerging businesses.

What's the cost of living like for IT Support Specialists in Ottawa?

Ottawa's cost of living index is 108 (national average = 100). Costs are slightly above average but manageable with professional salaries.

What skills are essential for IT Support Specialist roles?

Key skills for IT Support Specialist positions include Troubleshooting, Help Desk, Windows/Mac, as well as Networking Basics and Customer Service. Employers particularly value candidates who can demonstrate practical experience with these competencies through projects, certifications, or previous work experience.

What programming languages are most in-demand for tech jobs in Canada?

Python, JavaScript/TypeScript, and Java consistently rank as the most in-demand programming languages in Canada. Cloud technologies (AWS, Azure, GCP), React/Node.js for web development, and SQL for data work are also highly sought after. The specific requirements vary by role—data scientists lean toward Python, while frontend developers need JavaScript expertise.

Is a computer science degree required for tech jobs in Canada?

While a CS degree is valued, it's not always required. Many Canadian tech companies, including Shopify and Wealthsimple, hire based on skills and portfolio. Coding bootcamp graduates, self-taught developers, and career changers regularly land tech roles. That said, some positions at banks or government may have stricter education requirements.

What's the typical career progression in Canadian tech companies?

Tech career paths typically progress from Junior (0-2 years) to Intermediate (2-5 years) to Senior (5-8 years) to Staff/Principal (8+ years). Management tracks branch into Team Lead, Engineering Manager, and Director roles. Many Canadian tech companies offer both individual contributor and management paths with competitive compensation.

How do tech salaries in Canada compare to the US?

Canadian tech salaries are generally 20-40% lower than US equivalents in absolute terms, but the gap narrows when considering healthcare, cost of living, and exchange rates. Remote work opportunities with US companies have increased earning potential for Canadian tech workers, with some commanding near-US salaries while living in Canada.

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